Enjoy more points, more partners and more places with Club CarlsonSM - the global hotel rewards program from the Carlson Rezidor Hotel Group. Access a collection of exceptional benefits, services and privileges at any of our more than 1,000 hotels worldwide including: Quorvus CollectionSM, Radisson Blu®, Radisson®, Park Plaza®, Park Inn® by Radisson, and Country Inns & Suites By CarlsonSM. JOIN TODAY.
Enjoy a room upgrade, offered at check-in for Eligible Stays when available.3
Elite members earn more Gold Points for Eligible Stays faster with our Point Bonus.4
Get a jump-start on the new program year: we automatically carry forward Eligible Nights toward Elite Status.5
Early Check-In and Late Checkout
Early check-in or late checkout upon request for Eligible Stays.6
Elite Member Services Line
Enjoy exclusive use of our dedicated Elite Member Services Line (found on the back of your member card) for assistance with your account information and travel needs.
In-Room Welcome Gift
Available at check-in for Eligible Stays.
Room Availability Guarantee
Enjoy our room availability guarantee when you book an Eligible Stay using our exclusive Elite Member Services Line (found on the back of your member card).7
Free Continental Breakfast
Enjoy a great start to the day with a complimentary continental breakfast at participating hotel restaurants during Eligible Stays.8
Club Carlson Member Benefits: vary by participating hotel, are subject to availability, and are subject to change at any time. Certain member benefits are available only when the member is the registered guest for an Eligible Stay. All Club Carlson Terms and Conditions apply. Void where prohibited by law.
Discounts on Food and Beverages: participating hotel restaurants are subject to change. In North America, please click here to determine if a hotel’s restaurant is participating. In Europe, Middle East, Africa and Asia Pacific, please contact the hotel directly to determine if the hotel’s restaurant is participating. Discount does not apply to tax or tip, alcoholic beverages, room service or in-room dining, catering or banquets, or groups or parties of six or more. Member must be present, must provide Club Carlson member number and proof of Elite Status, and must request discount at or prior to settling the bill. Discount cannot be applied at the hotel’s front desk. Discount may not be combined with other offers or promotions.
Complimentary Room Upgrade: is available only when the Elite member is the registered guest. One complimentary room upgrade per Elite member per Eligible Stay. Room upgrade is determined by the participating hotel depending on availability at time of check-in. Room upgrades vary by property and by room category, and may include a room in a preferred location, a room with a preferred view, or a recently renovated room. Concierge Elite members may be eligible for an upgrade to the next room category or to a standard suite, if available.
Point Bonus: is in addition to standard Gold Points earned for Eligible Stays. Not available with promotional offers or for other activities that qualify to earn points.
Rollover Nights: are Eligible Nights earned during a calendar year in excess of those required to qualify for Elite Status. Rollover Nights are automatically applied toward maintaining or increasing Elite Status for the next year. Rollover Nights only carry forward for one year and expire thereafter.
Early Check-In and Late Checkout: is available only when the Elite member is the registered guest. Early check-in and late checkout means two hours prior to or later than the hotel’s published check-in and checkout time. Hotels may require a credit card number on file for the reservation.
Room Availability Guarantee: is available only when the Elite member is the registered guest. Room availability guarantee is offered up to 72 hours prior to check-in for an Eligible Stay, calculated from noon local hotel time, subject to availability. Room Availability Guarantee is for Elite member’s personal guestroom only, for a standard room at standard rates, and is subject to the hotel’s standard guarantee and cancellation policy. Room Availability Guarantee is not available for reservations for Award Nights or Points + Cash nights, is not available at the Radisson Blu Polar Hotel, or when a nationally or internationally recognized event is occurring within fifty miles of a participating hotel (as determined by Club Carlson).
Free Continental Breakfast is available only when the Elite member is the registered guest: one per Concierge Elite member each night of an Eligible Stay. Not available for room service or in-room dining.