Carlson Rezidor Hotel Group

Club Carlson Member Benefit Terms and Conditions

*Club Carlson member benefits vary by participating hotel, are subject to availability, and are subject to change at any time. All Club Carlson Terms and Conditions apply. In addition:

  • Elite Bonus Points are in addition to standard Gold Points earned for Eligible Stays. Not available for promotional offers or for other activities that qualify to earn points.
  • Rollover Nights are Eligible Nights earned during a calendar year in excess of those required to qualify for Elite status. Rollover Nights are automatically applied toward maintaining or increasing Elite status for the next year. Rollover Nights only carry forward for one year and expire thereafter.
  • Early check-in and late check-out are subject to availability, and may be requested for up to 2 hours prior to or later than the hotel’s published check-in and check-out time. Club Carlson members must have a credit card number on file for the reservation.
  • Room Availability Guarantee is available up to 72 hours prior to the date of reservation, calculated from noon local hotel time. Room Availability Guarantee is for Elite member’s personal guestroom only, for a standard room at standard rates, and is subject to the hotel’s standard guarantee and cancellation policy. Room Availability Guarantee is not available for reservations for Award Nights or Points + Cash nights, is not available at the Radisson Blu Polar Hotel, and when a nationally or internationally recognized event is occurring within fifty miles of a participating hotel (as determined by Club Carlson).
  • Complimentary room upgrade is determined by the participating hotel depending on availability at time of check-in. Upgraded room types will vary, but may include rooms with a higher or lower floor, rooms with preferred view, or recently renovated rooms. All upgrades subject to availability.
  • Complimentary continental breakfast is available only at participating hotel restaurants. Not available through room service. One breakfast per night of member’s stay.