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Find answers to frequently asked questions listed below or contact us directly.

This support topic is in the Earn Gold Points category.

How long does it take for my points to get posted to my account?
Members can typically expect to see an updated point balance within three to four business days following a hotel stay for standard earning. Please allow two weeks to pass after checkout before inquiring about points for a stay. Bonus Gold Points or other promotional points may take longer.

Frequently Asked Questions