First name is requiredLast name is requiredEmail address is required.Your email address is invalidThe confirmation email is required.The confirmation email is invalid.Address line 1 is requiredCity is requiredState is requiredCountry/Region is requiredZip/Postal Code is requiredInvalid zip code. The number must have a least 5 digits.Phone number is requiredInvalid area code. The area code must have 3 digits.Invalid phone number. The number must have 7 digits.Special request can contain up to 600 charactersCredit card number is required (or invalid). Please try again.Credit card expiration date is requiredCredit card expiration date is invalidThe credit card information you supplied is invalid. Please try again.Acceptance of the Terms and Conditions is required.
What should I do if I did not receive Gold Points for a hotel stay?
If you do not believe you were correctly credited for a transaction, you must contact Member Services within six months of that stay or other qualifying transaction. On clubcarlson.com, select “My Statement” and review transactions to confirm your stay has not posted. If not, select ‘Missing a transaction for a recent stay?’ and complete the stay information. Or you can call the Club Carlson Member Service Center: