XClose
Get MORE with our Members Only Rate Exclusive.
Sign In or Join Now!
 

Help


Find answers to frequently asked questions listed below or contact us directly.

This support topic is in the Elite Membership category.

How do I become an Elite member?
Eligible stays and award nights both count towards elite status. Club CarlsonSM Members who complete 10 stays or 15 nights at any of our 1,000 hotels and resorts worldwide in one calendar year will be upgraded to Silver Elite status. Members who complete 20 stays or 35 nights in one calendar year will be upgraded to Gold Elite status. Members who complete 30 qualifying stays or 75 nights in one calendar year will be upgraded to Concierge Elite status. For complete list of elite benefits, click here.

Frequently Asked Questions