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Find answers to frequently asked questions listed below or contact us directly.

This support topic is in the General Program Information category.

How soon after I enroll online in Club Carlson will I receive my membership information?

When you enroll online, you will receive your account number immediately and your permanent membership card within four to six weeks after your first stay. If you enroll at a participating Carlson hotel, you will receive your card immediately at the hotel.

Frequently Asked Questions